Floor Scrubber FAQ

 

  • THE MACHINE LEAVE SCRATCHES ON THE FLOOR.

    • Brush or Pad are worn out, plastic disc touches the floor causing scratches.
    • The brush or Pad are not suitable for application, try with a softer type.
    • Brush is missing and metal parts interfere with the floor.

  • THE MAIN BRUSH DOES NOT CLEAN THE FLOOR EVENLY.

    • Main brush is worn out, have it replaced.
    • Pad is worn out, pad holder is touching the floor.
    • Brush head is damaged, contact the technical service.

  • THE BATTERY CHARGER IS NOT WORKING.

    • Make sure there is voltage to the battery charger, that the fuses are not blown and that the current reaches the battery; try charging with another rectifier. If the battery charger is not working, contact the technical service centre and indicate the serial number of the battery charger.
    • See the battery charger instructions for troubleshooting.
    • Make sure the battery charger is correctly powered according with rated voltage.

  • THE SQUEEGEE DOES NOT CLEAN OR SUCTION IS INEFFECTIVE.

    • The edge of the rubber blades in contact with the floor is worn.
    • The squeegee or hose is blocked or damaged.
    • The suction hose is not connected to the squeegee or is damaged.

  • THE BATTERIES DO NOT PROVIDE THE NORMAL WORK TIME.

    • The battery poles and charging terminals are dirty and oxidized.
    • The batteries are new and does not deliver 100% of its expected capacity. Perform 10 charging cycles. Batteries are exhausted and need to be replaced.
    • [Ride On version] The battery has not been connected to the battery charger (for example, because the low voltage connector of the battery charger has been erroneously connected to the machine connector).

  • THE DETERGENT FLOW DOES NOT STOP.

    • The tap stays open, because it is damaged or very dirty.
    • Faulty or dirty solenoid valve.
    • Filter is missing or cap is open.

  • THE SUCTION MOTOR DOES NOT WORK.

    • Switch faulty.
    • Cable disconnected.
    • Vacuum motor is damaged.

  • THE BRUSH DOESN’T ROTATE.

    • Press the brush lever, press the brush button.
    • Charge the batteries.
    • Reconnect the power supply connector.
    • [Ride On version] The brush button has not been pressed.
    • [Ride On version] Fuse blown, motor malfunction.

  • THE MACHINE DOES NOT FUNCTION.

    • [Battery version] Battery connector is disconnected, the batteries are flat.
    • [Ride On version] Emergency switch is activated.
    • [Cable version] The machine is not plugged into the main socket.
    • Key switch is in off position, key is missing.